Returns Policy for MSK International Inc

Last Updated: 10/02/2025

Thank you for shopping with MSK International Inc. We strive to provide you with the highest quality products and a seamless online shopping experience. If you are not completely satisfied with your purchase, we are here to help with a straightforward returns process.

1. Eligibility for Returns

  • Return Period:
    • You may return most items within 30 days of the delivery date.
  • Condition of Items:
    • Returned products must be in their original condition, unused, and in the original packaging, including all accessories, manuals, and any free gifts or promotional items.
  • Non-Returnable Items:
    • Certain products, such as personalized or custom-made items, may not be eligible for return. Please review the product description for any specific return restrictions.

2. How to Initiate a Return

  • Contact Us:
    • Please email our Customer Service team at [Insert Contact Email] or call [Insert Contact Phone Number] to request a Return Authorization (RA) number.
    • Provide your order number, details about the product(s) you wish to return, and the reason for the return.
  • Return Authorization:
    • Once your return request is approved, you will receive a Return Authorization number along with detailed instructions on how to ship the item back to us.
    • Note: Items returned without an RA number may not be accepted.

3. Return Shipping

  • Packaging:
    • Securely package the item(s) in the original packaging. Include all original accessories, manuals, and documentation.
  • Shipping Costs:
    • If the return is a result of our error or a defective product, we will cover the return shipping cost.
    • For all other returns, the customer is responsible for paying the return shipping fee. We recommend using a trackable shipping service and retaining proof of shipment.
  • Address:
    • Please return your item(s) to the address provided in your return instructions.

4. Refunds and Exchanges

  • Refund Process:

    • Once your return is received and inspected, we will process your refund to the original method of payment within 7-10 business days.
    • You will receive an email confirmation when your refund has been processed.

  • Exchanges:

    • If you prefer an exchange for a different size, color, or product, please indicate this in your return request. Exchanges are subject to product availability.

  • Partial Refunds:

    • In some cases, only a partial refund may be granted (if applicable) for items that are not in their original condition, are damaged, or missing parts for reasons not due to our error.

5. Damaged or Defective Items

  • Inspection:
    • If you receive a damaged or defective product, please contact us immediately with photos and a detailed description of the issue.
  • Resolution:
    • We will work with you to either replace the product or process a full refund, including any applicable shipping charges.

6. Contact Information

If you have any questions about our Returns Policy or need assistance with your return, please contact us at:

MSK International Inc
Email: [email protected]
Address: 8944 AMIGO AVE
NORTHRIDGE, CA 91324

We appreciate your business and are committed to ensuring your satisfaction. Thank you for choosing MSK International Inc.